Waiting is the hardest part in today’s digital landscape. Whether it’s a simple query about business hours or a complex support ticket, customers expect answers now, not later. This shift in expectation has birthed a new era for businesses: the age of AI-driven...
Traditional search behavior, where users scanned pages of results and clicked links, is being replaced by AI-driven platforms that provide direct, synthesized answers. Instead of browsing options, people now ask detailed questions and trust the response they receive....
